Experienced horrible service at Rice Ford. Came in yesterday 2 hours prior to closing for a minor repair. Ford employee was rude in verbally and body language. We close at 5:30, don't have time for you today. Come back tomorrow and not between 12-1, lunch. So i returned today at 1:20pm, stated my issue and he simply proceed to make an appointment. WHY THE HELL DID YOU NOT OFFER THIS YESTERDAY. Wasted my time to drive to shop just to be told come back morning.
I have just purchased my 6th Ford from Rice Ford in Warsaw, IN in the past dozen years. I bought a new F150 and am delighted with it. My sales person, Jim Adams, was knowledgeable and helpful and met my every need in ordering just the truck I wanted. Bob was on top of things in the financial end. I recommended a friend there recently who bought a Lincoln. I like their service department and have had zero complaints in the years I have been using Rice Ford. Good job, fellows!!
My husband and I had been looking for a used Chevy HHR for a few weeks. We saw one listed at Rice Ford and decided to give them a try in spite of some poor reviews we saw on Google. The car was as nice as the description on their website said it was. After driving the car we made a very fair deal on the purchase. Salesman Paul Berry was polite, professional and a pleasure to do business with. We would highly recommend this dealer!
Tried to get reimbursed for a recall that was repaired elsewhere. Ford told me to contact a nearby dealer to get reimbursed because it’s be faster. The dealer told me to contact Ford. Seemed as if they didn’t want to deal with it and sent me to Ford company.
Great place to do business..
Rice Ford Lincoln is a US Car Dealer based in Warsaw, Indiana. Rice Ford Lincoln is located at 436 W 250 N, Warsaw, IN 46582, USA.
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