I doubt the majority of these reviews are accurate (i.e. they seem to by dummy accounts created by W.A.C.D.) , it seems highly unlikely that so many customers are happy when my Mother's experience has been so abominable. They have charged her hundreds of dollars for problems I could have easily have solved myself, with my MEDIOCRE knowledge of computers. They have downloaded "helpful materials" and charged her copiously (like three years of unlimited backup storage for a 6 yr old laptop with an i3 processor, I'd be surprised if that device could make it through six more months). In Retail, when a device has useless downloaded materials, we call this "bloatware", this is essentially the same thing. This place is a RIPOFF, its like the bottled water of computer repair. This is the only one star review I have ever given and this place is most certainly deserving.
Very knowledgeable and helpful. They helped me during their lunch break and were very personable. I highly recommend them.
WACd is a great company. They have taken care of my churches IT needs as well as my individual IT needs. I trust all of my IT needs to WACd!!
We are thankful and pleased with W.A.C.D. and the services we recently received for our computer that had several issues. Very patient, friendly, knowledgeable, dependable, capable, honest...so appreciate a place like this....it is important to feel comfortable and confident in leaving a computer somewhere to get serviced, if placed in the wrong hands so many things can happen, security issues, bank accounts...I made this mistake before....complete opposite with W.A.C.D., thank you so much, W.A.C.D. is our go to and highly recommend to all without hesitation.
I highly recommend going somewhere else. We purchased a laptop computer there less than a year ago and paid extra for an extended warranty. The screen on the laptop flickers off and on so bad that you have to open and shut it for the screen to come back to normal. After taking it back to them they wanted to charge a bench testing fee of 100 to diagnose the problem. This company will not take care of you after the purchase. Beware the prior reviews on this site many are from themselves using various dummy accounts.
W A C D Llc is a US Electronics Store based in Warsaw, Indiana. W A C D Llc is located at 810 S Buffalo St, Warsaw, IN 46580, USA.
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